Prehospital documentation can be challenging, time-consuming work, and the end result may not represent you well:
- PCRs that do not reflect the excellent care provided
- Sparse, disorganized, inconsistent, and often contradictory documentation
- Considerable losses in reimbursements
- Reports that do not meet regulatory requirements
- Increased risk in litigation
- Significant labor expenditure
Sound familiar?
The Versio service is invaluable regarding patient care reporting and documentation.
Versio solves these common problems by combining medical transcription with real-time QA review, which dramatically improves the quality of your PCRs and saves you time and money in the process.
We don’t just “type what you say.” We help you write better reports.
So much more than transcription!
Results You Can Expect:
Enhanced
Patient Care
Improved
Productivity
Increased
Reimbursements
Lowered
Risk
How does Versio work?
Versio has become the premier EMS documentation partner because they listen to their client’s needs and have developed innovative solutions to address them.
Watch the video: Learn how Versio combines medical transcription and real-time QA to produce fantastic results for our clients, resolving some of their biggest documentation headaches.
Powerful Testimonial
Our Clients Say it Best!
Jodi Peterson – Centennial, Colorado
EMS Clinical Services Director, South Metro Fire Rescue
South Metro Fire Rescue (SMFR) has had a business partnership with Versio since 2010, and this relationship has continued and grown over the years.
The Versio service is invaluable regarding patient care reporting and documentation.
The benefit of dictation and transcription serves our paramedic providers, our patients, and the SMFR organization.
A SMFR tailored version of the DRAATT reporting format was instituted with the help of their principal and CEO, Lisa Pike.
This format organized and standardized our reporting and when paired with Versio’s live transcription service results in documentation that is clerically accurate, using proper terminology, syntax, spelling, and grammar. We also have Versio perform “upstream quality assurance” based on our clerical reporting criteria. This additional service point allows the author to edit their patient care report (PCR) prior to submission into our electronic health record system (EHR), thereby allowing SMFR’s clinical Quality Assurance process to focus on clinical context and directed patient care.”
A demonstrable benefit from using the Versio service regards billing and collection.
We have had an improvement in collection rates since standardizing our reporting with Versio and have gone through a random Medicare audit with very positive outcomes.
The majority of this is due to improved written documentation and attributable in part to Versio’s dedication to their work product. An additional item to mention is in the medico-legal arena.
Documentation can be the “make or break” component of legal actions brought against Emergency Medical Service (EMS) providers.
Having reliable and accurate patient care documentation is essential in this context. Versio again plays a part in protecting the patient, provider, and SMFR.
The Versio service is also a measurable benefit to our providers. Use of dictation/transcription is mandatory at SMFR. This service allows our providers to concentrate on patient care, knowing Versio will assist with the written record for an accurate accounting of each patient contact.
This support has evolved into a partnership between our providers and the Versio staff and cannot be underestimated.
Although I have provided some of the benefits SMFR has seen using Versio, if you have any additional questions regarding SMFR’s experience their services, please feel free to contact me directly.
Documentation Improvement Program
It takes teamwork!
Producing excellent documentation requires the combined efforts of:
-
- the department’s leadership
- the billing company
- the department’s QA/QI personnel
- the field instructors and individual medics
- the transcription service provider (Versio)
What is a Documentation Improvement Plan?
A department-wide commitment to achieving and maintaining high quality standards of EMS documentation:
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- PCRs that properly reflect the level of patient care provided
- Thorough, accurate, descriptive, organized, and consistent reports
- Details that support accurate billing and appropriate reimbursement
- Language that helps protect your department from undue risk
- Polished, professional reports that are respected and utilized by downstream providers
We work with your team to produce Patient Care Reports that your medics will be proud of, that will assist other providers in patient care, and that will get you paid by insurance companies.
Real-Time QA
2 Hour Turnaround
Highest Quality
The quality of our written documentation has improved dramatically since partnering with Versio.
Understanding the Process
Versio’s process is unlike any other in the EMS industry. It has been specifically designed for EMS, developed and enhanced over more than a decade, yet it’s flexible enough to be customized to meet your unique needs.
Specification Development
Versio works with your department leadership and QA/QI to define your documentation protocols and requirements.
On-the-Go Dictation
Using Versio’s HIPAA-compliant mobile app, medics dictate the narrative while details are still fresh in their minds. They are ready for the next call in minutes, saving an average of 20 minutes of labor per PCR.
Expert Transcription
Our team transcribes the narratives into your ePCR program, following transcription best practices and organizing them into approved formats.
Quality Assessment
Our “secret sauce”! While transcribing, we will assess the narrative against your predefined documentation protocols. If anything misses the mark, it is flagged so the medic can address it before the PCR is signed off.
Medic Review
Medics review PCRs and resolve any flagged discrepancies, creating an end product with superior quality that gives your medics, administrators, and legal teams peace of mind.
Medic Review
Medics review PCRs and resolve any flagged discrepancies, creating an end product with superior quality that gives your medics, administrators, and legal teams peace of mind.
The Versio service is invaluable regarding patient care reporting and documentation.
What is the return on Investment with Versio?
Safer patients
Professional, polished, standardized reporting
Increased Efficiencies - Saving 2 hours or more per medic per day
Increased Unit Productivity - in times of staffing shortages, making the most of your existing crews
Streamlined QA with fewer discrepancies
Improved Risk Management
Eases the burden on medics - increases morale and decreases burnout and turnover
Browse our Frequently Asked Questions
VERSIO has been improving the EMS transcription and documentation industry since 2010. We look forward to answering any questions you might have.
The patient's story is an important one. Let us help you tell it well.
Mailing Address:
176 Swan Shores Drive
Sagle, ID 83860