• May 30

    Versio Staff

    Providence Health & Services Achieves 99.8% Accuracy with Versio Data Migration

    by  Versio Staff

    The Providence system is renowned for their mission-driven commitment to quality patient care. During the planning phase for their Epic implementation, a number of concerns were uncovered, including:

    • 1.3 million charts in 300+ locations across 5 states
    • Rolling go-lives across 18 months
    • 7 different legacy systems (including paper) with greatly inconsistent data
    • Nearly perfect accuracy required
    • Data sets needed to be minable in the new EHR
    • How to keep charts updated as patients are seen during the migration process?

    These issues are universal when systems of any size consider aggregating and standardizing patient records. Fortunately, the implementation team began planning very early on to ensure they could explore a broad range of options. Unfortunately, none of the options available seemed able to meet the system’s exacting standards. Even the Epic specialists were discouraging the system from migrating the data, as they couldn’t recommend a viable approach. The project was almost to the point of being taken in-house at great expense until a meeting with project leaders and the Versio team led them to a completely unique solution.

    Some of the recommendations developed by Versio:

    • Utilize a combination of an intelligent translation platform and skilled medical data translators to ensure absolute quality control.
    • Charts could be staged and automatically reworked to include updates from interim visits.
    • Multiple QA and communication processes could be implemented to ensure business rule compliance.

    The results:

    • EVERY go-live on was on schedule (16+).
    • Providence’s QA team reported 99.83% accuracy when the Epic data was compared to the source.
    • There were significant cost savings over their own projections.
    • The resultant data was 100% minable for analytics.
    • The fully integrated data greatly increased productivity, improved patient safety and allowed for seamless continuity of care.

    “Most migration companies cannot capture all of the data,” said Versio’s CEO Lisa Pike, “and in the conversion process they fall short of translating the real meaning from the legacy record. We are pleased that the leadership of Providence recognized how our service ensures the safety of their patients and enhances physician adoption of the new electronic health record by providing 100% data capture and near-perfect accuracy. We call it ‘No data left behind.’

    The program manager from Providence summarized, “The team at Versio by ScribeRight worked closely with our project team to migrate clinical data for over a million charts into Epic. This was a complex project with a rolling migration spanning two years and multiple source systems. Versio worked closely with us throughout to overcome the challenges of this project. Their data migration staff were well trained and maintained a high level of accuracy.”

    About Versio: The Renton firm has been at the forefront of quality healthcare documentation since it was established as ScribeRight Transcription Agency in 2000, and it continues to meet the dynamic needs of the industry today. The company has adopted the new name Versio to reflect the company’s expanded service offerings. Medical data are full of inconsistencies that make it nearly impossible for conventional technology to convert it accurately. The Versio program utilizes a suite of proprietary technologies and processes, combined with detailed human review in the form of knowledgeable and experienced medical data translation specialists. This hybrid approach forms an extra layer of quality control, providing clients with results that are unmatched in the industry. The process can also be applied to paper medical records.

    About Providence Health & Services: Providence Health & Services is a not-for-profit Catholic health care ministry committed to providing for the needs of the communities it serves – especially for those who are poor and vulnerable. Providence Health & Services continues a tradition of caring that the Sisters of Providence began more than 155 years ago.

    For more information regarding Versio’s solutions, visit their website at www.MyVersio.com . Interactive links will allow you to contact the company for more information or to request a demonstration of Versio’s industry-leading solutions.

    For additional information:

    Helen Shirts

    Tina McKiernan




    Tagged with: , , ,
    Posted in News, Press Releases