The Problem
- Paramedic/EMT reports need to be accurate and legible for patient safety
- Quick turnaround time is critical – two hours or less
- The EMS system needs to be HIPAA compliant and have secure backup
- Lack of consistency in documentation standards
- Too much paramedic time was being spent on reporting
Versio’s Solution
- Paramedics dictate their narrative report and Versio’s transcriptionists produce high-quality reports with consistent formatting that meets department standards.
- Expert transcriptionists properly assemble the final report to meet department standards
- Reports are completed and ready for review within two hours of transmission
- Versio retains all voice files for audit trails and legal/HIPAA documentation
- Completed reports are available for transmission to other providers
The Results
- Increased productivity – no forms to fill out manually or electronically
- Clear, legible, consistent reports
- Versio’s platform allows supervisors to audit reports before release to hospitals
- Quicker transfer of care to hospital staff
- Average 58-minute turnaround time allows paramedics to be available for the next call and get off shift on time.
- Happier Employees – less paramedic burnout
- Cost savings (utilizing resources more efficiently) Using transcription is now a requirement for all medics
“I WOULD LIKE TO COMMEND Versio for their outstanding service. It has made my job easier to do. And if a problem arises they are very prompt, courteous, and proficient. It is a time saver for me.” Firefighter/Paramedic, South Metro Fire Authority
