• Jul 15

    Versio Staff

    Address Stakeholder Needs for a Successful EHR Implementation

    by  Versio Staff

    If one lesson can be learned from the news of the failed EHR implementation at Athens Regional in Georgia*, it’s that the stakeholders need to be involved early on. Some of the usual expectations from key stakeholders are:

    • Clinicians expect that patient records will be correct and current for diagnosis, appropriateness of treatment, and a positive health outcome.
    • The Patient Safety Officer expects all critical data sets to be accurate and complete.
    • The HIM Director expects records to be properly handled and appropriately validated with a minimal impact on in-house resources.
    • The Compliance Officer expects to meet Meaningful Use requirements.
    • The Executive Team expects that the EHR implementation will meet go-live dates, will cause minimal disruption, will stay within the projected budget, will meet the needs of clinicians, and enhance the institution’s reputation for quality healthcare.

    There are many measurements of success for a migration effort, and a primary one will be the physician adoption rate. According to industry experts, the primary reason physicians fail to adopt EHRs is the lack of relevant patient data and difficulty accessing or entering new information.** Incomplete or inaccurate records will add to the providers’ workload and will cause slowdowns in productivity as they struggle to find the information needed for patient care. Frustrations with the program will impact adoption and may cause some clinicians to abandon the new EHR altogether. Meaningful Use objectives may not be met and there may be a question of the organization’s eligibility for the CMS EHR incentive program.

    When these stakeholders’ needs are addressed, the result is a smoother EHR implementation with minimized impact on facility resources and greater end-user satisfaction. A seamless transition bolsters healthcare consumer confidence in their community institution and its ability to deliver quality care.

    The value of having all critical data available in the proper location within the new system, in discrete form with nearly perfect accuracy, cannot be understated. Versio has a proven track record of these kinds of results, which are nearly impossible to attain through traditional migration methods.

    Please consider a short conversation and a demonstration of our unique process. This will be time well spent and ultimately a huge benefit to your staff, your physicians, and the patients you serve. Contact us: sales@myversio.com or 253-277-0505

    For additional information regarding our service lines, visit www.myVersio.com

    *Miliard, Mike. "IT blamed in Athens EHR debacle." Healthcare IT News, 17 June 2014. http://www.healthcareitnews.com/news/athens-ehr-debacle-all-its-fault?topic=08,19,30

    ** Abatjoglou, George. "Expediting EHR Adoption." Executive Insight. Advance Healthcare Network, 1 Apr. 2013. http://healthcare-executive-insight.advanceweb.com/Features/Articles/Expediting-EHR-Adoption.aspx

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